About Us

Meet the Owner

Terry Cappuccio has been providing claim resolution in the moving and storage industry for over twenty years. Her expanded career from a Claims Adjustor and Sales & Marketing Manager to a General Manager has provided a wealth of knowledge regarding the moving industry and in particular moving claim resolution. Certified with the American Moving & Storage Association as a Certified Claims Analyst and a Certified Moving Consultant, Terry’s inherent sense of fair and right combined with her desire to provide an independent impartial option for claim resolution was the drive that established Moving Claim Services. Her passion, expertise and savvy are a rare combination. Terry’s unique ability to retain customer loyalty even in the event of a difficult claim has earned her the recognition as one of most sought after claim specialists in the industry. Whether you’re an owner of a moving company or someone who has recently moved and uncertain of the claim process, Moving Claim Services is your answer.

Beginnings

Terry began her career in the moving & storage industry as a Receptionist. Her engaging approach and ability to build a warm and trusting rapport with clients led her to an immediate promotion as a Customer Service Manager, where moving claims became the priority. From resolving an $8,000 claim of a missing priceless, one of a kind portrait: to an elderly woman’s return of a $55,000 antique desk held hostage by a rogue mover who specialized in Senior Moves, Terry’s innate sense of fair and right combined with her desire to provide an independent claim resolution service was the drive that established Moving Claim Services. Whether you’re an owner of a moving company or one who has recently moved and unsure of the claim process, Moving Claim Services is your answer.

Memberships & Affiliations

 
       
P.O. Box 3 | Malden, Massachusetts 02148 | 781.985.6574 | contactus@movingclaimservices.com